> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://noparcels-support.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Wordpress/WooCommerce integration

This guide has several parts:

1. [Obtaining an API key on our platform](#2-obtaining-an-api-key-on-our-platform);
2. [Installing the plugin in WooCommerce system](#2-installing-the-plugin-in-woocommerce-system);
3. [Steps to integrate with our platform](#2-steps-to-integrate-with-our-platform);
4. Plugin settings:
    1. [Settings for pick-up points](#2-settings-for-pick-up-points);
    2. [Sender's information](#2-senders-information);
    3. [How to get a parcel sticker?](#2-how-to-get-a-parcel-sticker);
    4. [Other settings](#2-other-settings);


## Obtaining an API key on our platform

On our platform, go to the [APIs section](https://app.noparcels.com/admin/pages/company/api);

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/0/7180cf6fa8c47800/image_1v7jndx.png =640x305)
Here you will find your API key, which is needed during the integration. You will also be able to create a new API key.
You can also find [documentation here](https://documentation.noparcels.com/) if needed.
More detailed video instructions:

${youtube}[How do I get an API key?](EZPkii62sMM)


## Installing the plugin in WooCommerce system


1. Go to wp-admin -> Plugins -> Add new plugin;
2. Search for word "Multisiuntos" or "Multiparcels";
3. Click "Activate" next to our plugin.


![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/0/7180cf6fa8c47800/image_mlufgf.png =640x220)
|| We recommend that you enable automatic updates, as we have many of them.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/0/7180cf6fa8c47800/image_1r2swiw.png)

## Steps to integrate with our platform


1. Go to wp-admin -> Shipments -> Settings;
2. In API key field, enter the API key you received in the [first step](#2-how-do-i-get-an-api-key);
3. Scroll down and click "save changes".

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/0/7180cf6fa8c47800/image_hh0j58.png =640x234)


## Settings for pick-up points


1. Go to wp-admin -> Shipments -> Settings;
2. Click on the desired carrier to activate it,

Then choose "Shipping zones":

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/0/7180cf6fa8c47800/image_adg96b.png =640x277)
You will be taken to wp-admin -> WooCommerce -> Settings -> Shipping.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/0/7180cf6fa8c47800/image_3q0o24.png =640x225)

Choose "Add zone", you will need:
1. Enter the name of the delivery zone;
2. Choose a region;
3. Add delivery method.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/0/7180cf6fa8c47800/image_tdn4wb.png =640x279)
|| The delivery method can be edited to suit you.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/0/7180cf6fa8c47800/image_12q8s9z.png)



## Sender's information


1. Go to wp-admin -> Shipments -> Settings -> Sender details;
2. Here you can change the details of an existing sender or create a new sender.


![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/0/7180cf6fa8c47800/image_18zkz2u.png =640x450)
|| If you have multiple senders, they will be visible on the order at the place of shipment and you can select the one you need:

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/0/7180cf6fa8c47800/image_24szn1.png)





## How  to get a parcel sticker?


Go to wp-admin -> WooCommerce -> Orders::
1. Select the desired orders;
2. Press "Dispatch order";
3. Once you're done, you'll be able to download the sticker.


![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/0/7180cf6fa8c47800/image_1jv3tu.png)

||| It is worth knowing that in the pick-up delivery status "hand-to-hand" or "hand-to-hand", i.e. when a courier is due to arrive to pick up the consignment, it is necessary to call for the courier, as the courier is not called automatically.
To do this, go to our platform -> [Shipments ](https://app.noparcels.com/admin/pages/shipments)-> find the desired shipment, select it and click on "Generate manifest and call courier".
You can find more information about this in this video:

${youtube}[Call a courier](e-oghqysdig)




## Other settings


You can find all available settings for our plugin by going to wp-admin -> Shipments. Here you will find the sections:
1. Settings;
2. Checkout;
3. Carrier logos;
4. Sender details;
5. Automatic confirmation.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/0/7180cf6fa8c47800/image_zr11g2.png)