> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://noparcels-support.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Orders mapping

Our video instructions: 

${youtube}[Orders mapping](8vEKeA5qi3I)


For each delivery method you have (e.g. LP Express post office, Omniva courier, etc.), you need to make a mapping. You only need to do this once.


Click on the **Unmapped **option;

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/0/7180cf6fa8c47800/image_axk1xy.png)


![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/0/7180cf6fa8c47800/image_1xqgmea.png)

Make settings based on which delivery method you are mapping for. These settings will apply in the future whenever an order with the same delivery method arrives. You can change these settings to:
a. Courier;
b. Pickup -> Delivery;
c. Delivery;
d. Services.


![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/0/7180cf6fa8c47800/image_1svu9eu.png)

Once the mapping is done, all that's left to do is choose the sender:

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/0/7180cf6fa8c47800/image_1ves9rb.png)

And press "Dispatch" . 
Have a good sending!